Culture
Hermann Oak Leather is a Product of Hermann Oak Culture
Hermann Oak Leather is synonymous with quality. It's why we've been in business since 1881. That world-renowned quality is a product of the intensively cultivated culture that was pioneered by our late owner Shep Hermann. Shep's "Triangles" are critical to the success of Hermann Oak, as they govern the interactions between everyone who works here.
The Triangles
Our Mission
At Hermann Oak Leather, our mission is simple: Satisfied Customers. We believe that customer satisfaction is the key to our success and longevity.
Culture
Respect is the cornerstone of our culture. We respect everyone, from the janitor to the president, and expect the same in return. Disrespect is not tolerated here.
Trust is earned and maintained through honesty and integrity. We trust our team members until they give us a reason not to, and we value transparency and accountability.
Support Each Other is essential for teamwork. We believe in working together towards our common mission, respecting and trusting each other to achieve our goals.
Product
Our product goals are Quality, Service, and Reasonable Cost. We prioritize quality above all, ensuring our products meet the highest standards. Service enhances the customer experience, and we strive to keep our costs competitive.
Responsibilities
We place a strong emphasis on Communication, Cooperation, and Continuous Improvement. Clear and respectful communication, teamwork, and a commitment to always getting better are vital to our success.
At Hermann Oak Leather, we believe that a great culture supercharges great products. Join us in our mission to create satisfied customers through respect, trust, and support.
Nothing Personal
We live by the principle of “Nothing Personal” as a commitment to respectful, direct communication that avoids favoritism, bullying, or emotional reactivity. By focusing on the mission and treating others with integrity, we create a safe, open environment where ideas thrive, and people grow.